The General tab allows you to specify the system behaviour when the operator is inactive, that is when there is no action on the keyboard (idle time).

1 - Select the Send to tray on idle if you want the applications to be minimized when there is no action on the keyboard. If you do this, you have to specify the period after which the application will be minimized if there is no action on the keyboard: in the Send to tray on idle, enter the delay after which the applications will be minimized and sent to the task bar.

2 - Select the Automatic   Logout on idle  option if you want the application to logout when there is no action on the keyboard. If you do this, you have to specify the period after which the application will be minimized: in the Automatic logout on idle enter the delay after which the operator will be automatically logged out, (the option has to be checked).

3 - If the Video feature is enabled, the Video view field appears. If this is the case, select the Video view in which you want the defined component to appear. For details on defining video views, see Video Views Definition.

4 - From the Graphic list, you may select the graphic to which the application is assigned, if applicable. For details on defining graphics, see Graphics Definition.

This section applies to all EntraPass applications: EntraPass Workstations , Gateways, SmartLink (if installed), Mirror Database and Redundant Server, etc.

1 - From the Application window, select a workstation and move to the Parameters tab.

2 - Make the appropriate choices:

•   Disable application :  if selected, the operator will not be able to start the application. This field must be used with caution.

•   Disable authentication to server:   When this option is checked, it is no longer possible to register the application to the server.

•   Encryption:   select this option if all incoming or outgoing messages for this application should be encrypted.

•   Auto disable authentication:   if selected, the system will automatically disable authentication when the application has authenticated itself for the first time.

•   Allow auto-connection: if selected, the EntraPass workstation will automatically attempt to connect itself to the server following a communication failure.

•   Display Login List : if checked, this option tells the system to save the five last login names to make them available for selection when opening new sessions. This option offers a fast way to open a session since an operator has only to select a user name and enter a password. You may however leave this field to its default setting (unchecked) for increased security; this will oblige operators to enter both a valid user name and password before accessing EntraPass.   

•   Must be login to close application : checking this option will oblige operators to login before they exit an EntraPass program.

•   Suspend messages:  if this option is selected, all incoming messages for this application will be suspended. Use this option for an EntraPass workstation that is used only to configure components or when messages are not required.

•   Operator must login to view events : checking this option will oblige the operator to login at least once with a valid user name and password before system event messages can be viewed.

•   Display description in title bar : check this box to display the application description in the window titlebar (top).

•   Display description in taskbar : check this box to display the application description in the window taskbar (bottom).

•   Disable video : check this option to hide the video view options from this EntraPass workstation user interface. If this option is checked, the Video Events List, Video Playback and Video desktop options are disabled in the system. Operators with appropriate user permissions will be able to configure the Video option but will not be able to view live or recorded video segments.

•   Notify when remote sites must be updated : check this option to tell the system to send a notification before updating remote sites. When this option is enabled, operators will receive a notification before updating site communicating via a modem. If this option is selected, operators will receive a notification each time data related to sites (such as schedules, controllers, etc.) are modified. They will have the choice of updating remote sites ( Yes ), refusing the change ( No ) or clicking Details  so that they can select specific sites to be updated.

This feature allows the EntraPass database information to be requested by external applications securely.

Note...

SQL Database Access must be installed like any other EntraPass application.

From the Devices/Application/Database Access  menu, enter the User name  and the Password  (for Sybase Adssys user only).

Note...

Please refer to see Creating or Editing an Operator for more information on the parameters to configure in the Operator dialog.

The Workspace tab allows you to select which workspace configuration and event parameters will be applied on a specific workstation therefore making EntraPass geographically relevant. This feature provides the ability to define workstation behaviour.

•   Apply workstation workspace and event parameters : When checked this will enable the workstation workspace definition for event messages display.

•   When logged out : will apply the selected workspace rules when the no one is logged on the workstation.

•   When logged   in : will apply the selected workspace rules when an operator is logged in, overriding the operator’s workspace definition.

•   When shutdown : will apply the selected workspace rules when the workstation is shutdown.

•   Apply operator workspace to filter messages : when operator logs on, the workstation will apply the operator workspace rules.

•   The Process when both workspaces are selected  section lists the options available when both Apply workstation workspace and event parameters and Apply operator workspace to filter messages boxes are checked.

•   Workstation workspace AND Operator workspace : events will be filtered according to the EntraPass workstation workspace configuration, and filtered again according to the workspace configuration of the operator who is currently logged on the EntraPass workstation.

•   Workstation workspace OR Operator workspace : will select the workspace that has a higher level in the hierarchy.

•   Operator workspace ONLY : Operator workspace will have priority over the workstation workspace.

1 - Click the Messages tab to define how messages should be processed when the EntraPass workstation is connected (or not) to the server . 

Note...

Messages desktops are configured in the Desktop definition menu. For details, see Message List Desktop.

2 - In the Message control section:

•   Specify the number of messages that will be kept on the server when the EntraPass workstation is off-line, that is, when it is not connected to the server. The server buffers a maximum of 10,000 messages per EntraPass workstation (default: 500).

•   Specify the number of messages that will be kept on the workstation . There is a maximum of 100,000 messages per EntraPass workstation. By default, it keeps 5,000 messages.

Note...

The EntraPass workstation will always keep newer events. To view older events, you have to request a historical report. For details on requesting reports, see Requesting Reports.

3 - Specify if the server should keep newest or oldest messages when its buffer reaches the defined maximum number:

•   Keep older messages:   The Server will keep the oldest messages and archive the newest messages when the EntraPass workstation is off-line and when the Server buffer is full.

•   Keep newer messages:   The Server will keep the newest messages and archive the oldest messages when the EntraPass workstation is off-line and when its buffer is full. Messages are processed on a first in - first out basis.

4 - In the Clear Message Desktops section, specify when   messages should be cleared:

•   On logout (on a regular logout by an operator).

•   On workstation shutdown (when the EntraPass workstation is completely shutdown).

5 - In the Picture information section, select the field content that will be displayed below the cardholder picture. The Show cardholder information with picture  drop-down list contains 10 definable fields (User information 1, User information 2, etc.).

Note...

By default, the field displays “User information #1” to “User information #10”. These labels may be customized. For more information on renaming card information labels, see Customizing Card Information Fields.

6 - In the  Status button refresh delay  section, specify the time interval at which the application refreshes the condition reported by the status button visible in the status bar. Refresh delays range from 0.01 to 5.00 min. in increments of 0.01 sec.

7 - You can define the Maximum number of records  that can be retrieved from archived files and displayed on screen for the Historical Report Desktop . The maximum is 200,000.

1 - Click the Alarms tab to define how alarms should be processed  when the EntraPass workstation is connected (or not) to the server .

Note...

When the Acknowledge Priority Level checkbox is selected, the alarm acknowledgement priority level is based on the workstation. The slider is used to modulate the priority level from “Never” to “Always” be the first to acknowledge (see Alarm Management for more details).

Note...

Alarms desktops are configured in the Desktop definition menu. For details, see Alarms Desktop.

2 - In the Alarm control section:

•   Specify the number of alarms that will be kept on server when the EntraPass workstation is off-line, that is, when it is not connected to the EntraPass Server. The EntraPass Server buffers a maximum of 100,000 alarms per EntraPass workstation (default: 500).

•   Specify the number of alarms that will be kept on workstation . There is a maximum of 100,000 alarms per EntraPass workstation. By default, it keeps 5,000 alarms.

Note...

The EntraPass workstation will always keep newer events. To view older events, you have to request a historical report. For details on requesting reports, see Requesting Reports.

3 - Specify if the server should keep newest or oldest alarms when its buffer reaches the defined maximum number:

•   Keep older alarms:   The EntraPass Server will keep the oldest alarms and archive the newest alarms when the EntraPass workstation is off-line and when the Server buffer is full.

•   Keep newer alarms:   The EntraPass Server  keep the newest alarms and archive the oldest alarms when the EntraPass workstation is off-line and when its buffer is full. Alarms are processed on a first in - first out basis.

4 - In the Clear Alarms Desktops section, specify when   alarms should be cleared:

•   On logout (on a regular logout by an operator).

•   On workstation shutdown (when the EntraPass workstation is completely shutdown).

5 - You may define the acknowledgement parameters. Checking Display alarm message box will send an  acknowledgement message box even if the operator is working in another application. When this option is enabled, you have to enter the delay during which the acknowledgement message box will be suspended. At the end of the delay, an alarm message box will be displayed again requiring an acknowledgement from the operator.

6 - You can check the Disable auto display of video views option   to prevent video views from being automatically displayed by this workstation. In fact, video views defined as alarms and associated with components are automatically displayed when the component goes in alarm.

7 - You may check the option Send message on acknowledge time-out to generate an “acknowledge time-out” event when the operator fails to acknowledge an event during the time-out delay specified in the Acknowledge time-out   delay  field. The message will be sent to the Message desktop and the Alarms desktop. For more information on EntraPass desktops, see Alarms Desktop .

EntraPass and the EntraPass Web offer users the ability to send reports using email capabilities. This function can also be used with SMTP servers asking for a user authentication.

Note...

SSL secured connections are not supported.

1 - From the Application  main window, select the Email reports tab.

2 - In the Email server (SMTP or Exchange server)  field, enter the IP address of the Email server that will be used for sending emails.

3 - In the Email Port  field, enter the number of the port that will be used for sending emails (usually 25).

4 - Enter a valid email address in the Email sender  field. This email address will be used for authenticating the email server.

5 - Authentication: These options can be used to configure the authentication method.

•   No authentication : No authentication will be applied.

•   SMTP authentication : An authentication, sent on the SMTP port, must be validated before the message is released.

•   POP3 authentication : An authentication, sent on the POP3 port, must be validated before the message is released.

6 - User name : Enter a user name for the authentication process.

7 - Password : Enter the password for the user name.

8 - E-mail server (POP3) : Enter the POP3 server address for a POP3 authentication.

9 - E-mail port (POP3) : Enter the POP3 port number for a POP3 authentication.

10 - Send to : Recipient’s address for the message to be sent.

11 - Test  button: Send a test message with the selected parameters. According to the test results, different error or success messages could be displayed.

The EntraPass Gateway converts the information received from a controller or a site and transmits the converted data to the server that in turns transmits it to the appropriate application. It also converts the information received from the EntraPass workstation and transmits it to controllers. The gateway interfaces the sites and the application. The gateway application allows you to monitor the controller sites connected to the gateway. EntraPass Global Edition installation package includes one Global Gateway. Global, multi-site Gateways and KT-NCC can be used in EntraPass Global Edition. You may add up to 40 multi-site Gateways, 128 Global Gateways and 128 KT-NCC Gateways to your EntraPass software.

Configuring General Parameters for a Gateway

From the Application  drop-down list, select the gateway application you want to configure. When the selected application is a gateway type, the Application type  field in the General  tab displays “Gateway”.

Configuring an Oracle/MS-SQL Interface (CardGateway)

The Oracle/MS-SQL Interface creates a real-time mirror copy of the EntraPass card databases (Card table, Card group table, Card type table and Badge table) in MS-SQL or Oracle database. In addition, it allows operators to interact with the system card database from their MS-SQL or Oracle programs. Operators can add, modify and delete cards, or obtain card-related information from the EntraPass card database. The card information is updated in all the databases, whatever the program used to modify or to update the database; MS-SQL Interface ensures that the modifications are conveyed to the server and then sent to the workstations.

Note...

The Oracle/MS-SQL Interface requires an additional license.

 

The Card Gateway is not compatible with windows server 2008 64 bits. Client 32 bits must be installed.

Make sure that the MS-SQL or Oracle client software is installed on the same computer as the Oracle/MS-SQL Interface. It is not recommended to install the Oracle/MS-SQL Interface on a computer where EntraPass is installed. Installing the two applications on the same computer may cause problems during data exchange between EntraPass and the Oracle or MS-SQL Server. To configure the Oracle/MS-SQL database Interface you have to define:

•   General parameters (applicable to the Oracle/MS-SQL Database Interface), including the application security parameters

•   Database parameters, including the database access rights

1 - From the Application  drop-down list, select Oracle/MS-SQL Interface.

2 - Define the application on which you have installed the Oracle/MS-SQL Interface.

3 - Select the Parameters tab to define security parameters for the Oracle/MS-SQL Interface. For details, see Defining Security Parameters.

4 - Select the ORACLE/MS-SQL Interface  tab to indicate how the EntraPass software will communicate with the client database and to define the database access rights.

5 - From the Database type  drop-down list, select the database server: Oracle 8.0 server, Oracle 7.3 server or SQL server. Be sure to select the correct server version since the database configuration is different from one version to another.

Note...

If the wrong version is selected, the Oracle/MS-SQL Interface will not communicate and will not be able to connect to the server.

6 - Enter the database Server name .

7 - Type the name of the requested Oracle or SQL Database Name .

8 - If you are using an Oracle server, type the name of the Oracle data file  which points to the data you wish to access.

Note...

Oracle and SQL servers may be configured to contain more than one database. Accessing an SQL database requires pointing to its name while accessing an Oracle database requires pointing to its name and specific data file. Refer to your network administrator for access parameters to the database specific to your application.

9 - Check the Use administrator Access for Initialization option, if applicable. Checking this option enables you to enter a valid Administrator user name and password.

Note...

It is important to check this box. If you do not, you must manually create the database, the user name and password in the database server.

10 - Enter the Administrator user name  and Administrator   password . The program will automatically create the database, user name and password in the server database

11 - In the Database access  area, enter a user name and password which will be used by the CardGateway to connect to the Oracle/SQL database.

Note...

The database access procedure does not allow the CardGateway to create or modify an existing user profile on an Oracle/SQL server.

12 - Check the Keep deleted records  option if you want to keep the record of a card, even when the card is deleted from the EntraPass database. The record will be kept in the Oracle/MS-SQL Interface database.

Note...

If you do not select this option, deleted records will be physically and permanently erased from the Oracle/MS-SQL database. When EntraPass creates the card database automatically in the SQL or Oracle Server, it allows a maximum of 50MB  for the card database. If you want to increase the size of the database, you must create the database manually. For more information, see the next section, Creating Server Databases Manually.

13 - Click the Service tab to define login information when the Oracle/MS/SQL interface runs as a service and a report needs to be printed.

14 - Click the Service tab to define login information when the Oracle/MS/SQL interface runs as a service and a muster report needs to be printed.

•   The Login to EntraPass service application box must be checked to activate this option.

•   Enter the Oracle/MS-SQL Interface Domain name  and Login name .

•   Type in the Password  and Password confirmation .

Creating Server Databases Manually

In order to integrate the database with EntraPass, you have to create the database that will be used and then create the Kantech operator in the database. If your system is using an MS-SQL server, proceed as follows.

Creating an Operator Manually in the ORACLE/MS-SQL Server

The first step in integrating ORACLE/MS-SQL with EntraPass is to create the database that will be used.

1 - Right-click the Database folder and select New Database .

2 - Enter the database name in the Database name  field.

3 - Click OK once you have entered the name of the database.

Creating a Kantech Operator for an MS-SQL Server

You have to create an operator that the Oracle/MS-SQL Interface will use to login the MS-SQL server.

1 - Right-click Logins  and select New Login .

2 - Enter kantech  (lower case) in the Name field.

3 - Make sure that the SQL Server Authentication  option is checked.

4 - Enter kantech  (in lower case) as the password in the Password  field.

5 - Click the Database Access tab.

6 - Check the   name of the database created in step 2. When you select this option, the bottom part of the window displays “Database Roles - Permit in database role”.

7 - In order to be able to modify the database, check the Public and db_owner  options and click OK  to save and exit. You will be prompted to confirm the password.

8 - Enter kantech (lower case) and click OK to exit.

Creating a KANTECH Operator for an Oracle Server

1 - Login the ORACLE server as the administrator. Default name “ kantech ” may be used.

2 - Create a database. Default database name “ KanCard ” may be used.

3 - Create a login profile. Default user name and password “ kantech ” may be used.

4 - Assign the kantech operator the permission “ Owner ”.

Note...

If any defaults are changed, there must be a consistent Database name, User name and Password between the Database and EntraPass software.

Comment

For more details about the Comment entry box, please refer to Comment Field.

The Mirror Database monitors the communication between itself and the Primary Server. The Mirror Database is a real-time copy of the system database and Windows system registry entries, except the Oracle/MS-SQL card database.

When communication between the Mirror Database and the Primary Server fails, the Mirror Database automatically initiates the delay after which the Redundant Server is automatically started to replace the Primary Server. The Mirror Database and Redundant Server program cannot run on the same computer as the EntraPass software server. The Mirror Database and Redundant Server should be installed on a dedicated computer.

Note...

You can operate the system with more than one Mirror Database and Redundant Server. The Mirror Database and Redundant Server feature requires an additional license.

To configure the Mirror database and Redundant Server workstation, you have to define:

•   General parameters applicable to the Mirror Database and Redundant Server, including security parameters.

•   Redundant Server parameters.

•   Restore parameters.

•   Security parameters.

•   KT-NCC parameters .

1 - From the Application drop-down list, select the  Mirror Database and Redundant Server application.

2 - To define parameters in the General tab, see Defining General Parameters.

3 - Select the Parameters tab to define security parameters for the Mirror Database and Redundant Server. For details, see Defining Security Parameters.

4 - Move to the Redundant Server tab to define communication parameters for the Mirror Database and Redundant Server.

5 - Select the protocol that is used to communicate with the computer where the Mirror Database is installed: None , TCP/IP  (network server), NetBEUI  (computer name) or Automatic.

Note...

When you select TCP/IP, the Redundant server address  field is enabled to allow you to enter the TCP/IP address of the computer hosting the Mirror Database and Redundant Server. The field can also be edited when you select NetBeui.

If Automatic  is checked, the IP address of the computer hosting the Mirror Database and Redundant Server will be sent to the server for broadcast to all workstations on the network. This option is particularly useful if you don’t know the IP address or if the computer is set to a dynamic IP address or if the computer is connected to a DHCP server.

6 - Enter the Redundant server IP address .

7 - Select the course of action the redundancy server must take in cases of start up with no server communication .    

8 - Specify the options for starting the Redundant Server when the main server shuts down: this may be automatically on a normal shutdown (when an operator shuts down the EntraPass server) or on an abnormal shutdown. The Mirror Database will start the Redundant Server when the delay indicated in the Wait before start server field has expired .

Note...

If you do not check the Start server automatically  option, the Redundant Server will not  start when the primary server is closed under normal conditions (i.e. operator shutdown). Therefore, it will be necessary to start it manually.

9 - Specify the system’s course of action when the server returns to normal ( On server restore ): enter the delay after which the Redundant Server will be stopped when the primary server returns to its normal functioning. During this time, the Redundant Server will continue to prevail (maximum allowed: 59 min:59 secs).

10 - Move to the Restore Parameters tab to define the redundant server’s course of action when the main server comes back up after a shut down.

•   To automate the restore process from the redundant server, check the Automatic process on restore  box. The rest of the options become enabled.

•   Check the appropriate boxes depending on the features you have installed, and the restore process you want to activate:

•   Restore : Will transfer the whole database that contains all the transactions from the redundancy server to the main server and overwrite any data created on the main server.

•   Merge : Will only transfer data from the redundancy server when the transactions cannot be found on the main server.

Note...

When using the Merge feature, data will not be transferred in cases where, for example, a card has been modified on the redundant server and the main server simultaneously while the main server was disconnected.

11 - Move to the KT-NCC tab to define a public IP address for the KT-NCC, when applicable.

•   If you want to activate the Inbound Server Router address, check the box.

•   You may enter the Public IP address  or the Domain name .

12 - Click the Service tab to define login information when the Mirror Database and Redundant Server run as a service and a report needs to be printed.

13 - Click the Service tab to define login information when the Mirror Database and Redundant Server run as a service and a muster report needs to be printed.

•   The Login to EntraPass service application box must be checked to activate this option.

•   Enter the Mirror database and Redundancy Server Domain name  and Login name .

•  Type in the Password and Password confirmation.

Comment

For more details about the Comment entry box, please refer to Comment Field.

The SmartLink application allows operators to interface the EntraPass access control software with any intelligent device such as video matrix switchers, paging systems, email application, etc., using an RS-232 connection between one of the EntraPass workstations and the external device. Integration with other systems can also be accomplished through software DLLs. SmartLink can be used to connect to another computer to exchange information and update it automatically in real-time. It also enables EntraPass to receive and send messages, reports or commands, and to communicate with client applications.

Note...

The SmartLink feature requires no additional license.

EntraPass allows you to configure the SmartLink communication mode. For more information on SmartLink and how it works, see your SmartLink Reference Manual, DN1327.

1 - From Application  drop-down list, select the SmartLink application.

2 - Define the workstation on which you have installed the SmartLink interface. For more details, see Defining General Parameters.

3 - Configure the SmartLink workstation security parameters. For more details, see Defining Security Parameters.

4 - Configure the SmartLink workstation messages. For more details, see Defining Message Controls.

5 - Configure the SmartLink workstation email reports. For more details, see Defining Email Report Options.

6 - Click the SmartLink tab to view and setup the SmartLink connection parameters.

7 - From the Mode   enabled  drop-down list in the SmartLink serial connection  section and the SmartLink network connection section, select the appropriate mode of transmission:

•   Messages only : SmartLink will only receive messages.

•   Commands only : SmartLink will only execute commands (tasks).

•   Messages and commands : SmartLink will receive messages and execute commands.

Note...

When you start the SmartLink application, the connection options for the serial port and network modes are retrieved from the EntraPass Server. If the network connection mode of the SmartLink is other than “none”, the SmartLink application will be started to allow a client application to connect to the SmartLink application, either to execute commands or to receive messages sent through the network or both process simultaneously.

8 - Check the Bypass event parameter preset option if you want   to ignore all default settings of the Event Parameter definition menu ( System  > Event Parameters ). By default, all events are programmed to be sent to all workstations (including the SmartLink workstation). Check this option to avoid receiving unnecessary tasks and events that are not intended for the SmartLink application.

Note...

You will have to “manually” create associations of events and tasks in the Event Parameter definition menu. For example, you could select the event “Door forced open” and send only a specific task to the SmartLink application that would send an email.

9 - In the SmartLink tasks section, you may define start up or Default tasks. The task you assign will be processed automatically when the SmartLink application is started. For details on defining SmartLink tasks, see Task Builder Definition.

10 - Click the SmartLink email tab to view and setup the SmartLink connection parameters.

11 - In the Email server (SMTP or Exchange server)  field, enter the IP address of the Email server that will be used for sending emails.

12 - In the Email Port  field, enter the number of the port that will be used for sending emails (usually 25).

13 - Enter a valid email address in the Email sender  field. This email address will be used for authenticating the email server.

14 - Authentication: These options can be used to configure the authentication method.

•   No authentication : No authentication will be applied.

•   SMTP authentication : An authentication, sent on the SMTP port, must be validated before the message is released.

•   POP3 authentication : An authentication, sent on the POP3 port, must be validated before the message is released.

15 - User name : Enter a user name for the authentication process.

16 - Password : Enter the password for the user name.

17 - E-mail server (POP3) : Enter the POP3 server address for a POP3 authentication.

18 - E-mail port (POP3): Enter the POP3 port number for a POP3 authentication.

19 - Delete e-mail(s) when maximum reached: The maximum amount of e-mails that will be kept in the buffer when the feature is active is 9999. The minimum (and default value) is 1000.

20 - Delete e-mail(s) when older than (hh:mm): The maximum amount of time e-mails will be kept in the buffer when the feature is active is 24:00. The minimum value is 02:00 and the default is 05:00.

21 - Send to : Recipient’s address for the message to be sent.

22 - Test  button: Send a test message with the selected parameters. According to the test results, different error or success messages could be displayed.

Note...

The email port value is set to 25 by default. You may leave it as is or change this value to another available port on the network (between 0 and 65,535). For information about setting of the email server, contact the network administrator.

23 - Click the SmartLink Web and API tab to define the EntraPass Web parameters.

24 - Enter the Connection timeout on idle (mm:ss) : When the connection timeout has been reached, the operator must log back in to continue. All changes, after the last save, are lost. The default connection timeout is 5:00 min. The time range value is 00:30 to 20:00 min.

Note...

If you have updated the EntraPass system, the connection timeout has not been modified automatically, it will remain as it was. Make sure to check its value.

25 - Click the Service tab to define login information when the SmartLink server runs as a service and a report needs to be printed.

26 - Click the Service tab to define login information when the SmartLink server runs as a service and a muster report needs to be printed.

•   The Login to EntraPass service application box must be checked to activate this option.

•   Enter the SmartLink Domain name  and Login name .

•  Type in the Password and Password confirmation.

Comment

For more details about the Comment entry box, please refer to Comment Field.